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DevTrack
- Your next Bug Tracker
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DevTrack is a leading Bug Tracking tool
that is used by development teams of all sizes around the globe.
Its configurable
workflows allow DevTrack to meet the needs of any organization's development
processes, large or small. Complete customization features combined with
a simple point and click administration tool makes DevTrack the most intuitive
and easily configurable project and issue tracking software solution on
the market.
DevTrack comprehensively tracks and manages any type of issue, from a new
feature to IT activities to product defects. A highly intelligent transition-based
workflow system allows development teams to remain agile, yet react quickly
to process changes. Over 1400 companies in 40 countries rely on DevTrack
to deliver on time and on budget projects while enforcing ALM guidelines.

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Key Features
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Client/Server and web-based architecture:
users stay connected with DevTrack at any time and at any location with
a full-featured web browser client and a Windows client.
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Easy customization:
Easily customize DevTrack forms and fields using point-and-click operations
from a simple Graphical User Interface (GUI) to fit unique business
requirements.
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Powerful workflow control:
Design sophisticated workflow rules to control important business processes
including issue states and status transition.
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Role-based privilege control:
Define different account types for different roles to ensure that viewing
information and performing operations is based on roles.
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Role- and state-based access control:
Administrators and project managers can control individual user access
to pages and fields based on their role or issue status.
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Flexible team organization:
Better collaboration and issue management with team grouping at the
user level.
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Auto-routing and escalations:
Automatically route issues to appropriate users when an issue is created
or forwarded. Issues that are open too long, past due, or stagnant,
can also be automatically escalated to notify appropriate engineers
or issue owners.
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Email notification:
Send email notifications through an extensive list of triggers and recipient
choices.
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Event and task support:
Create and assign sub-issues to different team members to help track
and resolve parent issues. Status changes on a parent issue can automatically
trigger the creation of pre-defined sub-issues.
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Web portal for Beta customers:
A secure, personalized web portal where Beta customers can submit, track
and update issues. They can also create and assign sub-issues and direct
comments to specific teams.
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Robust search tool:
Simultaneously query any combination of fields easily.
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Presentation-quality reports:
More than 150 built-in presentation-quality reports that can be customized
come standard with DevTrack.. Dynamically create custom reports and
define web query reports to send to other people.
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Integration with version
control: DevTrack supports integration with all
of the popular version control tools on the market:
Key Benefits
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Fast deployment with easy installation and automated
upgrades Intuitive user interfaces reduces training time and gets users
up to speed faster.
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System customization to suit individual demands: easily
configured workflow rules that can be changed to control the business
processes based on your organization's mission.
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Resolve issues efficiently with greater teamwork and
collaboration between different users, teams, and even customers.
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Resolve important issues and ensure no bug ever falls
through the cracks with auto-routing and escalations.
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Universal access to DevTrack Web from any location using
almost any browser.
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Rapid Return on Investment (ROI): with the combined
power, flexibility, ease-of-use, and competitive pricing, DevTrack gives
you the best value.
(The terms Bug Tracking, Issue Tracking or Defect
Tracking are used interchangeably on this site to describe the same
thing.)
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